Return Policy

Thank you for shopping with Alista Shirts! We strive to provide you with the best products and excellent customer service. If, for any reason, you are not satisfied with your purchase, we are here to assist you with our hassle-free return policy.

7-Day Return Policy:

We offer a 7-day return policy from the date of purchase. If 7 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.

Eligibility for Returns:

To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Items that show signs of wear, damage, or alteration will not be accepted for return.

Non-Returnable Items:

  1. Used Items or Items marked as non-returnable, are non-returnable.
  2. Items marked as final sale are also non-returnable.

Return Process:

  1. Please contact our customer support team at [email protected] to initiate the return process. Provide your order number and the reason for the return.
  2. Our customer support team will provide you with a return authorization (RA) number and instructions on how to return the item.

Shipping the Return:

  1. Securely pack the item(s) in the original packaging, including all accessories and tags.
  2. Clearly mark the package with the provided RA number.
  3. Ship the package to the address provided by our customer support team.

Return Shipping Costs:

Customers are not responsible for the cost of return shipping, unless the return is a result of our error (e.g., you received the wrong item).

Refund Processing:

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If the item is approved for a refund, the refund will be processed to the original method of payment within 5 business days.

Exchanges:

If you wish to exchange an item, please follow the return process and place a new order for the desired item.

Damaged or Defective Items:

If you receive a damaged or defective item, please contact our customer support team within 48 hours of receiving the product for assistance.

Contact Information:

For any questions or concerns regarding our return policy, please contact us at [email protected] or call our customer support hotline at [+91-8700040481].

Thank you for choosing Alista Shirts. We appreciate your Choice!